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Privacy Policy

Data protection declaration
This data protection declaration provides clarification concerning the manner, scope and purpose of the gathering and use of data of the visitors and users (hereinafter referred to in summarised form as “user”) by JUVELAN GbR, Schickhardtstraße 19, 70199 Stuttgart (hereinafter “provider”) as the responsible body under data protection laws.

In case of queries concerning data protection, you can contact us on weekdays from 10 am to 6 pm on telephone number +49 (0) 711 912 748 77 and by email at contact(at)juvelan.net.

Gathering of access data
The provider gathers data about all instances of access to the online service (so-called server log files). The access data includes the name of the accessed website, file, date and time of the access, transferred data quantity, notification concerning successful access, browser type and version, the operating system of the user, referrer URL (the previously visited page), IP address and the requesting provider. The provider uses the protocol data without any assignment to the person of the user or other profile creation in accordance with the statutory provisions for statistical evaluations only, for the purpose of the operation, security and optimisation of the online service. However, the provider reserves the right to retrospectively check the protocol data, if there are concrete indicators towards a justified suspicion of unlawful use.

Gathering and use of personal data
Personal data shall only be gathered and used by the provider if this is allowed by law or if the users consent to the gathering of data. As a rule, when using the service, it is clear to the user which data is being saved, such as name, email address and message when using the query form, for example.
The personal data provided for the purpose of ordering of goods (such as name, email address, address, payment data) is used by the seller in order to fulfil and perform the contract. This data is treated confidentially, transferred in encrypted form and not forwarded on to third parties who are not involved in the ordering, delivery and payment process.
When making contact with the provider (via the enquiry form or by email), the information of the user is saved for the purpose of the processing of the query and in case there are any matters which need to be followed up.
The provider has taken organisational, contractual and technical security measures in order to ensure that the regulations of the data protection laws are complied with and possible or intentional manipulations, loss, destruction or access on the part of unauthorised person are prevented.

Forwarding of data to third parties
The data of the user will only be forwarded on to third parties if this is provided by law or if a user has given his or her consent to the transfer.

This is the case, for example, if the forwarding on of the data serves the purpose of the fulfilment of contractual obligations in relation to the use and the delivery address if forwarded to a shipping company following an order in the shop. Or should the data be requested by competent bodies, such as the prosecution authorities.
The personal data of the user will not be sold or forwarded on to third parties for advertising purposes or in order to create user profiles under any circumstances.

Cookies
Within the framework of its online services, the provider uses “cookies”. Cookies are small files which are stored on the computer of the user and which can save information for providers. Temporary cookies are deleted following the closing of the browser, permanent cookies remain for a stated period and can make the provided information available when the online service is accessed again. Among other reasons, cookies are used in order to make the use of the service easier. For example, a cookie saves the shopping basket status of a user.
The user can control the use of the cookies. Most browsers have the option of restricting or completely preventing the saving of cookies. The provider endeavours to design the online service in such a way that the use of cookies is not necessary. However, it is being pointed out that the use, especially the user friendliness, will be restricted without cookies.

Sending of information by newsletter
Emails with promotional information about the provider, as well as its services, will only be sent with the express consent of the user. The users can object to the receipt of the newsletter at any time. Each email contains an objection notice.
Before the sending of the newsletter, the email account holder receives a confirmation email, in which he or she must confirm the newsletter registration. Registrations which are not confirmed will be automatically deleted within four weeks at the latest.
Messages within the framework of the contractual relationship with the user are not considered to be advertising related information. This includes the sending of technical information, information concerning the payment process, follow up queries related to orders and comparable messages.
The users can retrospectively apply for removal from the mailing list by email to the contact addresses stated above.
Within the framework of the registration, the provider saves the time of registration and confirmation, as well as the IP address of the user. The provider is legally obliged to record the registrations, in order to be able to provide proof of correct registration.

Google Analytics
The provider use Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are saved on the computer of the user and which enable an analysis of the use of the website by you. The information generated by the cookie concerning the use of this website by the user is generally transferred to a Google server in the USA and saved there. In case of activation of the IP anonymisation on this website, the IP address of the user is, however, shortened first in the Member States of the European Union or in other members of the European Economic Area Treaty. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and saved there. The IP anonymisation is active on this website. On behalf of the operator of his website, Google will use this information in order to evaluate the use of the website by the users, in order to compile reports concerning the website activities and to provide other services to the website operator which are connected to the use of the website and use of the Internet. The IP address transferred from your browser within the framework of Google Analytics is not combined with other data by Google. The users can prevent the saving of cookies by means of a corresponding setting of their browser software. However, the provider wishes to inform the users that in such a case, they may not be able to fully use all functions of this website. In addition, the users can prevent the recording of the data created by the cookie and which relates to their use of the website (including their IP address) by Google, as well as the processing of this data by Google by downloading and installing the browser plugin which can be accessed via the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

Use of Facebook social plugins
Social plugins (“plugins”) of the social network facebook.com are used on this online service, which are operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins can be recognised either by the Facebook logo (white “f” on a blue background or a “like” sign) or are identified as well with “Facebook social plugin”. The list and appearance of the Facebook social plugin can be viewed here: https://developers.facebook.com/docs/plugins/.
If a user accesses a site of this online service which contains such a plugin, his or her browser makes a direct connection to the servers of Facebook. The content of the plugin is transferred by Facebook direct to the browser of the user and incorporated into the website by the browser. Therefore, the provider has no control over the extent of the data which Facebook gathers with the help of this plugin and is therefore informing the user in accordance with the state of its knowledge: by means of the incorporation of the plugins, Facebook is informed that a user has accessed the corresponding page of the online service. Should the user be logged into Facebook, Facebook can assign the visit to his or her Facebook account. Should a user interact with the plugins, for example, by clicking the Like button or making a comment, the corresponding information is transferred directly to Facebook by your browser and saved there. Should a user not be a member of Facebook, it is still possible for Facebook to become aware of and save his or her email address. According to Facebook, only an anonymous IP address is saved in Germany.
The purpose and extent the data gathering and the further processing and use of the data by Facebook, as well as the rights and settings options in this respect in order to protect the private sphere of the user can be found in the data protection notices of Facebook: https://www.facebook.com/about/privacy/.
Should a user be a member of Facebook and not wish for Facebook to gather data about him or her via this online service and connect this with his or her membership data which is saved at Facebook, he or she must log out of Facebook before visiting the Internet page and delete corresponding Facebook cookies. It is also possible to block Facebook social plugins with add-ons for the browser, for example, with the “Facebook blocker”.

Use of the Twitter buttons
The buttons of the Twitter service are used in the online service. These buttons (for example, “tweet” or “follow”) are provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.
If a user accesses a website of this online service which contains such a plugin, his or her browser makes a direct connection to the servers of Twitter. The contents of the Twitter buttons are transferred directly to the browser of the user by Twitter. Therefore, the provider has no control over the extent of the data which Twitter gathers with the help of this plugin and is therefore informing the user in accordance with the state of its knowledge: According to this, only the IP address of the user and the URL of the respective website are transferred when using the button, however not for purposes other than the representation of the button. Further information in this respect can be found in the data protection declaration of Twitter at http://twitter.com/privacy.

Use of the Pinterest button
The buttons of the Pinterest service (“pin it”) are used in this service, http://pinterest.com. With the help of the buttons, it is possible for the users to share the articles of the providers on their “pinterest boards”.
If a user accesses a website of this online service which contains a “pin it” button, his or her browser makes a direct connection to the servers of Pinterest. The contents of the “pin it” button are transferred directly to the browser of the user by Pinterest. Therefore, the provider has no control over the extent of the data which Pinterest gathers with the help of the “pin it” button and is therefore informing the user in accordance with the state of its knowledge: According to this, only the IP address of the user and the URL of the respective website are transferred, however only for the purpose of illustrating the “pin it” button and in order to share the contents. Further information in this respect can be found in the data protection declaration of Pinterest at http://pinterest.com/about/privacy/.

Revocation, changes, corrections and updates
The user has the right to apply to receive free-of-charge information concerning the personal data which is saved by the provider about him or her. You can find contact information in the legal notice of the provider.
In addition, the user has the right to correction of incorrect data, the deletion and blocking of his or her personal data, unless a statutory retention obligation prevents this.

Changes to the data protection declaration
The provider reserves the right to alter this data protection declaration, in order to adapt it to changed legal positions or in case of changes to the service and the data processing.